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1300 000 775

Account Management

RSL Money Account Management

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Card Security

Tips for protecting your card:

  • sign the card as soon as you receive it using a black or blue ballpoint pen

  • carry the card with you whenever you can

  • regularly check that you still have your card in your possession

  • never give your card to anyone else to use, including friends or family members

  • treat your card as if it were cash

  • never leave your card unattended

  • always retrieve it after using an ATM

  • keep your card in sight if using it to make purchases

  • notify RSL Money immediately if you become aware that your card has been lost or stolen, or been used by someone else

  • memorise and destroy any record or document that we send containing codes

Verified by Visa

Verified by Visa is an online security service that authenticates your identity every time you make an online purchase with participating retailers. Look for the Verified by Visa symbol as a sign these merchants value your business and your security.

Each time you make an online purchase with a participating online retailer or merchant, the Verified by Visa program will automatically assess the risk level of the transaction as either low, moderate or high.

Unless Verified by Visa detects a certain degree of risk with your transaction, you won't even notice it working behind the scenes to protect your card while shopping online.

Lost or stolen cards

Report the loss of your card as soon as you can by calling 1300 000 775.

or call the VISA International Hotline specific to the country you are in.

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© 2018 RSL Money is a business name of Australian Military Bank Ltd | ABN 48 087 649 741 | AFSL No 237 988 | Australian credit licence number 237 988. Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review our product disclosure documents before acquiring the product.