Tips for protecting your card:
sign the card as soon as you receive it using a black or blue ballpoint pen
carry the card with you whenever you can
regularly check that you still have your card in your possession
never give your card to anyone else to use, including friends or family members
treat your card as if it were cash
never leave your card unattended
always retrieve it after using an ATM
keep your card in sight if using it to make purchases
notify RSL Money immediately if you become aware that your card has been lost or stolen, or been used by someone else
memorise and destroy any record or document that we send containing codes
Verified by Visa
Verified by Visa is an online security service that authenticates your identity every time you make an online purchase with participating retailers. Look for the Verified by Visa symbol as a sign these merchants value your business and your security.
Each time you make an online purchase with a participating online retailer or merchant, the Verified by Visa program will automatically assess the risk level of the transaction as either low, moderate or high.
Unless Verified by Visa detects a certain degree of risk with your transaction, you won't even notice it working behind the scenes to protect your card while shopping online.
Lost or stolen cards
Report the loss of your card as soon as you can by calling 1300 000 775.
or call the VISA International Hotline specific to the country you are in.