Q: How do I access Phone Banking once registered?
A: Follow the steps below:
1. Dial 1300 000 775
2. Select ‘Option1’ for Phone Banking
3. Follow the instructions
Q: Can I access Phone Banking while overseas?
A: Phone Banking can be accessed while overseas using the International Access Number for that country, followed by +61 2 8241 2380. Although we do not charge for the service, international call rates may apply.
Q: What happens if I forget my Phone Banking access code?
A: You must notify RSL Money immediately if you forget your code, or are unable to log in to Phone Banking. We will issue you with a new access code after we have performed the appropriate identity checks.
Q: I am experiencing further issues with phone banking, what do I do?
A: If you are experiencing difficulties accessing our Phone Banking System Call us on 1300 000 775 or +61 2 8241 2380 (Overseas).
You can register for phone banking at anytime by calling 1300 000 775 or during your product application.